Membership solution for Dynamics 365 Customer Engagement header

Membership

Help grow your membership with a deeper control, visibility and engagement with your community

Membership organizations and associations need to be armed with the latest best practices and innovations in order to grow their members, their revenues and the value they bring to their community. If they don’t, then the expected happens – poor retention, low attraction and less relevance to audience needs.

Whether you are a professional organization or association built around a vocation, a non-profit created to make a positive difference or a commercial business who recognizes that subscriptions from loyal customers are the bedrock to success; membership growth is key.

The Membership solution for Microsoft Dynamics 365 Customer Engagement provides a membership model that can flex to your needs to help attract, engage and retain members.

FEATURES – Membership


Streamline Renewal Process

Renewal process per plan to set frequency and choose automatic billing.

Streamline Renewal Process


Comprehensive Member Management

From attracting new members to onboarding and managing renewals.

Comprehensive Member Management


Customizable Membership Plans

Reflect types, fees, offers, and frequency with tailored options.

Customizable Membership Plans


Efficient Billing Mechanism

Issue contracts, reminders, and invoices with ease.

Efficient Billing Mechanism


Donation Feature

Enable contributions for not-for-profit associations.

Donation Feature


Pre-Designed Document Templates

Streamline processes with templates for renewals, contracts, and more.

Pre-Designed Document Templates


Insightful Management Dashboard

Provides an overview of current members (active and inactive), status, revenues, and other KPIs.

Insightful Management Dashboard


Interactive Member Portal

Engage members with a self-service portal for easy access and updates.

Interactive Member Portal

Start Simple And Build Your Membership Model

Marketing Automation and Customer Journeys

Manage member journeys, automate and execute marketing email campaigns and events, ensure compliance with GDPR, and implement a Customer Experience strategy.

Member Customer Service

Manage claims and requests, build and strengthen your community with forums, request and act on feedback and member satisfaction, serve your members through omni-channel including social media and SMS.

Membership Insights

Unify your data and then gain a 360 view of your members with churn risks and other KPIs, leverage AI to gain deeper membership understanding, e.g. member affinity.

Financial Control and Billing

Set renewal frequency and automated billing, link Membership billing to invoicing in your financial app and manage payments from your financial app.

What’s inside…

Membership dashboard

Membership portal

Membership plan

Member renewal mechanism

Member billing mechanism

Why choose Prodware?

As a Microsoft Gold partner with innovative technology driving our R&D, Prodware has developed and implemented Dynamics 365 Marketing, Sales and Service projects across Europe. Along with our innovation startup partners and our CX business consultants, our experienced R&D team work closely with our clients to develop additional integrated functionalities that suit their needs to boost collaboration, productivity and customer experience in order to achieve sustainable growth.
We are an international company present in 13 countries across the EMEA region allowing our customers to benefit from a local service supported by a global infrastructure.

Have a project? Let’s talk!

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