DeviceTone
Transform existing products into “smart” devices for Connected Field Service harnessing IoT
The Internet of Things (IoT) is a trend offering OEMs and service companies increasing opportunities to extend revenues, improve competitive positioning and increase customer loyalty.
The DeviceTone Genie enables manufacturers and service companies to improve visibility on the health of their products, their customer’s usage, increase market share with new business models and bring together open-source “smart” device technology with Microsoft Dynamics 365 Field Service, to set up and run your connected maintenance operations.
BENEFITS – DeviceTone
FEATURES – DeviceTone
What’s inside…
Connected Field Service from Azure IoT Central
Create new rules
Define the action, create an alert with Microsoft Automate
Access alerts in Dynamics 365
Create case stage and next stage
Create a work order and schedule booking
Schedule a work order from the schedule board
Why choose Prodware?
For over 30 years, Prodware has been at the forefront of the field service sector scoping, advising, implementing and creating innovative software solutions that address real business challenges.
We are an international company present in 13 countries across the EMEA region allowing our customers to benefit from a local service supported by a global infrastructure.