AI Context Hub

Empower your employees, boost productivity and improve customer experiences

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What is Generative AI?

Today’s Generative AI can create human-like responses including text outputs, images, music and even computer code. Generative AI models are trained on a set of data and learn the underlying patterns to generate new data that mirrors the training set.

Introducing AI Context Hub

Prodware AI Context Hub is an innovative and flexible AI app that has multiple use cases and business scenarios. It brings together cutting-edge AI technologies to provide a Large Language Model (LLM) Chat and automation experience. It draws on multiple resources, metadata and documents – both within and outside your business to speed up processes, improve data accuracy and enhance content and decision-making.

How can AI Context Hub help with the power of Generative AI?

Whatever your role or industry AI Context Hub can help productivity, efficiency and satisfaction metrics.

CUSTOMER SERVICES

Allow support agents to easily find resources and similar queries to answer customer requests. To improve KPIs of customer satisfaction and agent productivity.

HUMAN RESOURCES

Improve productivity and efficiency in HR team to facilitate all processes and knowledge sharing across the employee lifecycle from hire to retire.

BUSINESS ANALYSTS

Do you need to extract information from a large set of data? Leverage multiple data sets in your portfolios to spend more time on insight and analysis.

MARKETING

Whether you are a marketing agency or in-house team, if you need to create personalized content at scale for campaigns, AI Context Hub will help.

LAW FIRMS

Curating multiple fiscal and legal documents can be an administrative headache, so use AI Context Hub to make it easier to search for resources on demand.

ENGINEERING FIRMS

Responding to Public Sector tenders can be a prolonged and detailed process, requiring a lot of resources and documentation to support your RFP process.

PR AGENCIES

Do you need to ingest, digest and share news highlights with teams and clients to keep on top of the market and add value? Spend more time on actionable insights.

SUPPLY CHAIN

Complement your ERP and streamline logistics by extracting shipping and inventory data.

It´s not just about making employee´s work easier, AI Context Hub can even work to allow your customers to retrieve information. For example, Telecommunications customers who want to see available pricing plans, data packages and additional services, or Insurance customers who enquire about policy specifics, including coverage limits, deductibles, and premium due dates.

The possibilities are endless, if you have the data and resources available, let AI Context Hub work for you to surface what you need and when.

FEATURES – AI Context Hub

full cross referencing

Responses are referenced to the original data; for fact checking and further information at source.

Context-aware conversations: user & AI interaction

AI Context Hub not only remembers the context and responds in answer to further refinements / queries but also is able to ask the user about missing points of data or ask for help refining topics. Save your previous or favorite requests through pinned conversation, Search History and a Prompts Library.

Cross-language capabilities

Queries, Prompts, Responses and Summaries are fully language agnostic. For example, AI Context Hub can read a Spanish article, a German email and a French research paper to answer an English question and the response is translated for the user.

An intelligent collection of agents

With Reflection and Planning – AI Context Hub goes beyond Resource Augmented Generation (RAG) capabilities to improve productivity, accuracy and efficiency according to your needs.

Flexible insights and formats

Answers can be downloaded, shared or copied in various formats including table formats as well as text with full Microsoft Excel integration. Get answers on the fly – Ask AI Context Hub to interpret uploaded documents and images as you go. Use simple drag and drop to upload single documents.

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OPTIMIZE WORKFLOWS WITH HYPERAUTOMATION

AI Context Hub can function as an automation engine, capable of handling complex tasks that traditionally require human expertise, time and effort. It enables integration with leading technologies and data platforms like Power Automate, PowerApps, Microsoft Fabric, and OneLake, streamlining manual processes that block productivity and surfacing data for more holistic insights.

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Flexibility as a metadata tool

AI Context Hub is not only an agent planner but can also be deployed and used as an intelligent document metadata extraction tool inside an automated process for many scenarios and requests from the chat interface. For example, via a Power Automate flow or an API would call the system for each new document and store the result in any format (e.g., an Excel in SharePoint).

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Choose the secure deployment that suits your business

AI Context Hub can be deployed on your own Microsoft Azure environment, but you can also choose to adopt SaaS deployment model with a subscription.

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What’s inside…

AI Context Hub user experience

AI Context Hub is context aware

Multi-language capabilities of AI Context Hub

AI Context Hub cross references source information

Why choose Prodware?

As leaders in digital transformation, our approach as a trusted advisor for our clients helps you match disruptive technologies with business realities, to meet your challenges. We create AI-infused apps and solutions to answer your needs with competitive advantage and innovation in mind.

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