CRM User Adoption service
Helping your business and users get the most out of your CRM investment
Organizations invest in new technologies and processes to support their business transformation, and in order to see full ROI and positive business impact, users must embrace the change fully.
CRM implementation projects are no exception to this critical area of change management. where employees face a change in the way they work and some resistance to new processes aligned with best practice can be encountered.
Our CRM User Adoption service helps in this critical element of any CRM implementation, for the long-term success and value from your business investment.
Critically, we support your organization before, during and after CRM implementation to ensure you get the true value of the latest technology.
CRM User Adoption Approach
Based on our CRM implementation experience and change management best practice, our consultants focus on the people using the technology through three defined stages in order to align understanding, pinpoint challenges, map business scenarios and criteria for success.
Envision stage of the CRM User Adoption service
Onboarding stage of the CRM User Adoption service
Add Value stage of the CRM User Adoption service
Why choose Prodware?
For over 30 years, Prodware has been scoping, advising and implementing technology that addresses real business challenges. From this experience, we understand that people must be carried forward with the digital transformation to derive true success.
We help our clients step into the future by building the business models of tomorrow; supported by market leading technology, twinned with guidance and best practice in bringing about positive change.
Prodware are leaders in digital transformation and innovation and help our clients to boost their competitive position, growth and customer satisfaction in a changing market.