Our know-how

Customers are at the heart of business success: developing and sustaining a deep customer relationship through memorable customer interactions is key.

Disrupt your competitors for success through innovative technologies, optimized processes and deep customer and employee experiences.

Operational efficiency comes from technologies and processes that support and monitor performance including automation, mobility in the secure cloud.

Employee productivity comes from processes and technologies to support collaboration, efficiency and mobility – to stay connected and work as one team.

Big Data and the ability to surface business ready insights in real-time is vital to support decision making. How are you using business intelligence?

The Chief Executive Officer sets out and navigates their digital transformation roadmap with agility, collaboration and innovation at the center.

The role of the Chief Financial Officer is pivotal to the financial health of an organization. The CFO harnesses data and KPIs to support decision making.

The Chief Information Officer is a key digital transformation partner to ensure leading IT technologies and processes enable productivity and efficiency.

The Chief Operating Officer ensures that operations and processes of an organization are optimized and support successful employee and customer experiences.

The Chief Sales Officer maximizes commercial opportunities – supports sales team productivity, optimizes client interactions and closes out the competition.

The Chief Marketing Officer embraces digital transformation to ensure growth; understanding and engaging with the modern customer is vital for a CMO.

The role of the Chief Human Resources Officer and HR are vital to ensuring people are at the center of digital transformation, culture and values.

Digital transformation helps the retail industry meet consumer demands of omni-channel and personalization to boost loyalty and protect against competition.

Digital transformation is key to manufacturing; increasing operational efficiency, supporting worker productivity and driving customer-centricity.

The fashion industry needs to be agile to stay ahead of consumer trends, innovative processes within the supply chain and remain sustainable.

For the semi process industry, digital transformation supports an agile supply chain, quality products, compliant production and personalized experiences.

The wholesale and distribution sector must balance profit, operational agility and delivering excellent experiences to the modern customer.

For discrete manufacturing, digital transformation supports an agile supply chain, quality products, efficient production and excellent customer experience.

Services and solutions for the Professional Services sector to help you optimize productivity and deliver competitive services to your clients.

Managed Services help reduce operational risk, boost productivity and enable digital transformation supporting your applications and infrastructure.

Managed Services help reduce operational risk, boost productivity and enable digital transformation supporting your applications and infrastructure.

Our change management consulting approach focuses on closing the gap between technology investment and employee engagement to help your strategy succeed.

Our Customer Experience consulting (CX) helps you put your customers at the heart of your business; embracing culture, people, innovation and best practice

The Explore Innovation Workshop provides focus on your strategic needs and how specific innovation tech can support your digital transformation.

App in a Week is a flexible Microsoft Power Apps service combining training, envisioning for app ideation and app development.

Business Process Optimization helps you improve processes to streamline your business operations in terms of flow, performance, efficiency and people.

The AppCare Managed Service is a comprehensive program that supports the maintenance, change management and security of your business applications.

The Customer Experience Workshop is a practical step to succeed in improving your customer experience and shape your customer journey in line with modern expectations.

Our Business Transformation practice works across four key areas: Customer experience, Operational excellence, Innovation and Employee experience.

The Employee Experience Workshop maps the employee journey, segments workforce personas, and develops employer brand; to help attract and retain top talent

Bring out the best in your projects

The CRM User Adoption service uses proven change management best practice to ensure your CRM users embrace new technology and processes.

Customer 360 provides three Proof of Concept services to structure and derive insight your customer data holds to deliver excellent customer experience

The TechCare Managed Service is a comprehensive program that supports the maintenance, change management and security of your infrastructure.

Our Employee Experience (EX) consulting practice supports and transforms the entire employee journey with your company, to help attract and retain talent

Quickly become operational thanks to our training courses on Sage, Microsoft & Autodesk

The CRM User Adoption service uses proven change management best practice to ensure your CRM users embrace new technology and processes.

Our Operational Excellence consulting helps you uncover, measure and analyze your business challenges, competition benchmarking and defining success.

Our Governance consulting focuses on organizational change management, internal communication, program management and user adoption; to support success.