Field Service Management
Elevator Maintenance

According to the Making IT – Industry for Development publication, by 2050, 80% of the world’s population will be living in densely populated cities and megacities with taller and taller skylines. As these fast-paced urban environments develop, more focus on efficient and safe mobility is essential. Disruptive technologies such as Artificial Intelligence (AI), IoT and Big Data, have reshuffled our lives, professions and interactions completely and become gamechangers in service industries.

Our global culture of immediacy and expected flawless performance have imposed new quality standards while foisting structural industry transformation processes on companies. That is why companies must play an important role in shaping urban landscapes ensuring cities and their infrastructures are driven by sustainable and fault-free upkeep processes to guarantee a best-of-breed
Quality of Service (QoS).

Thanks to the Internet of Things (IoT), we are capable of identifying in real-time the need for replacements and repairs in components and systems before the end of their lifecycles. Pre-emptive and predictive maintenance solutions are
revolutionizing Field Service across all industries including the
Elevator Maintenance industry. With roughly 12 million elevators worldwide, performing 7 billion trips, transporting more than a billion people each day, the elevator maintenance industry is in the eye of the storm.