AMORIM FRANCE SECURES ITS GROWTH POTENTIAL WITH MICROSOFT DYNAMICS CRM THANKS TO PRODWARE
Emmanuelle Fourteau – Sales Director « Amorim is an international group based in Portugal founded in 1970 and world leader of wine and champagne stoppers. Our core business: manufacturing corks. We manufacture 4 billion corks a year. Amorim France is located in Bordeaux with 3 factories in France. We generate 50 million € in revenue with close to 100 employees across 3 sites.”
REASONS FOR CHANGE
Carlos Antunes – IT Director: “We had inhouse solutions developed on Microsoft tools such as Access but they were too limited in scope. In addition to a solution intended for all our users we also needed to break down the process silos, of which some critical, such as pricing policy and supporting documents, and bring them together into one fully integrated system.”
WHY PRODWARE ADJUST MANUFACTURING ?
Carlos Antunes – IT Director: “We chose Microsoft Dynamics CRM for several reasons: the main reason being that we already had the Microsoft Dynamics NAV ERP solution. We wanted to connect both solutions and get the data flowing from our ERP into our CRM (sales & billing) to get sales insights and customer follow up in real time.”
WHY PRODWARE ?
Carlos Antunes – IT Director: “Prodware is the indisputable Microsoft player in France especially for Dynamics CRM. We were looking for a reliable and tech-savvy partner to support through our project.”
BENEFITS
Carlos Antunes – IT Director: “We chose Microsoft Dynamics Online to benefit from the regular version updates.”
Emmanuelle Fourteau – Sales Director “We communicate very simply and easily on our daily business: customers, sales calls, prices, incidents.”
Carlos Antunes – IT Director: “We also support our busness with Office 365 that integrates with Microsoft Dynamics perfectly.”
