Business challenge
Customer Interactions
Customers are at the heart of business success: companies must develop and sustain a deep customer relationship through memorable customer interactions
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Profile
Sector
Services
TechCare
TechCare is Managed Services – a comprehensive program that supports the maintenance, change management and security of your infrastructure.
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Customer Experience Workshop
Part of Business Consulting, Customer Experience Workshop is a practical step to improve customer experience and shape your customer journey
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Business Consulting
Our Business Consulting approach includes Customer Experience strategies, Change Management, Business Process Optimization and our Business Value Assessment
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Business Process Optimization
BPO helps you improve processes to streamline your business operations in terms of flow, performance, efficiency and people
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Operational Excellence
Prodware’s Operational Excellence business consulting services help uncover, measure and analyze challenges, competition benchmarking and defining success
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AppCare
AppCare is Managed Services – a comprehensive program that supports the maintenance, change management and security of business applications
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Customer 360
Customer 360 provides three Proof of Concept business consulting services to structure and derive insight your data holds to deliver customer experience
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Change Management
Prodware’ s Change Management Model Prodware’ s  Change Management framework combines Procsci ADKAR model and methodology with our best practice in change…
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