Customer Experience Workshop
Practical steps to succeed in improving your customer experience and shape your customer journey
Prodware’s Customer Experience consulting approach includes elements such as Customer Journey Mapping, Customer Persona Profiling, and Customer Feedback; in order to achieve understanding, define working practices and allow our clients to engage with their customers in a more successful way.
The two-day workshop is the first step in understanding your Customer Journey and is a part of a Customer Centric approach.